Frequently Asked Questions
Do you have cakes + desserts available for same day pick up?
We offer a wide selection of desserts, pastries and other sweet treats Monday - Saturday inside our cafe - A Flourshop. We generally have cakes available, on a first come, first serve basis. If you need a same day or rush order - it's best to call us directly at 602-274-2253 and we will work hard to help you!
What is the standard lead time to place an order?
We generally require 72 hours advance notice for any custom cake requests. This is dependent on the time of year - as Spring and Fall may require up to a full week. Our website allows you to order any product with a minimum of 72 hours advance notice. Anything within 72 hours - we suggest emailing us at info@abakeshop.com.
What is your return policy?
In the event of a desired cancellation or modification to an existing order - the following conditions apply:
Within 72 hours of pick-up / delivery date: No changes to the order can be accepted. No refunds provided.
Outside 72 hours & week of pick-up / delivery date: changes & additions can be made depending on availability. Refunds can be provided as a store credit only.
Outside of 1 week prior to pick-up / delivery date: changes & additions can be made depending on availability. Refunds will be provided, minus a 10% transaction fee.
To request a cancellation, please contact us at info@abakeshop.com or call us at (602)274-2253.
To view our entire return policy, please visit: https://www.abakeshop.com/policies/refund-policy
How much cake + desserts do I need for my event?
You never want to run out of cake + desserts! Here is a simple breakdown, based on our standard cake sizes:
6" Shorty - Up to 7
6" - Up to 20
8" - Up to 30
10" - Up to 50
For mini desserts - we always recommend 2 - 2.5 pieces per guest. This allows some guest to eat lightly and some to indulge.
We can help answers all these questions via mail at info@abakeshop.com
Do you offer gluten free, dairy free or vegan options?
Yes! We have a selection of cakes + desserts + pastries that can be created to meet specific dietary needs. Please email us at info@abakeshop.com for further assistance.
How should I properly store my cake + desserts?
Properly storing your products will ensure they present and taste the best at serving. All cakes and most desserts should be stored in a refrigerator until a minimum of 1 hour prior to serving. Our cakes are best served at room temperature.
Ice cream cakes and ice cream desserts should immediately be stored in a freezer.
